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You can delete your account through the app by navigating to:
Profile > Account Settings > Delete Account.
Return and refund availability depends on the vendor’s return policy. Details are provided on the product page or during checkout.
Saino supports COD (Cash on Delivery) and may include digital payments depending on your region.
Order status updates (Packed, Out for Delivery, Delivered) are visible in your account under “My Orders”.
Browse products, add items to the cart, provide delivery details, and complete the checkout through available payment methods.
Yes. Saino uses secure login, encrypted communication, and verified seller policies to ensure safe transactions and user protection.
Customers, local producers, small businesses, cooperatives, artisans, and delivery partners can all use Saino through their respective apps.
Saino supports vendors and delivery coverage from multiple districts across Nepal. The platform allows customers to shop by district, province, and community.
Saino Marketplace is a producer-first ecommerce platform where customers can buy authentic Nepali products directly from local makers, businesses, and artisans.
